Shipping policy
Thank you for shopping with Pinnacle Mart. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing:
• Orders are processed within 1–3 business days after payment is received.
• Orders are not processed or shipped on weekends or public holidays.
•During periods of high demand, processing times may be slightly longer.
Shipping Times:
Estimated delivery times vary depending on your location: Domestic Orders: 5–10 business days, International Orders: 7–20 business days
Please note that delivery times are estimates and may be affected by factors beyond our control, including customs delays, weather conditions, or carrier disruptions.
Shipping Costs: Shipping charges are calculated at checkout based on your location and selected shipping method.
Order Tracking: Once your order has been shipped, you will receive a confirmation email with tracking information, if available.
Incorrect Address: Customers are responsible for providing accurate shipping information. Pinnacle Mart is not responsible for delays or losses resulting from incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages: If your package is lost or arrives damaged, please contact us at pinnacle.mart410@gmail.com within 7 days of delivery. We will work with the shipping carrier to assist in resolving the issue.
Contact Us
For shipping-related questions, please contact:
Email: pinnacle.mart410@gmail.com